Where can I change my details?

You can change your personal details in your G-Star account. After logging in, go to 'My account' to change your personal information.

My question is not listed here.

Ask our Customer Services Department any questions that are not answered on the Customer Services pages. Click here for the contact page.

Where can I find the General Terms and Conditions?

Click here for our General Terms and Conditions.

Where is the Privacy Policy?

Click here for our Privacy Policy.

Frequently Asked Questions

FAQ

We’re currently experiencing delays of up to 3 days for orders shipping from our Netherlands warehouse due to planned system maintenance. Our team is working hard to complete the upgrade as quickly as possible, and we appreciate your patience and understanding.

Find frequently asked questions below.

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General

Where can I change my details?: You can change your personal details in your G-Star account. After logging in, go to 'My account' to change your personal information.
My question is not listed here.: Ask our Customer Services Department any questions that are not answered on the Customer Services pages. Click here for the contact page.
Where can I find the General Terms and Conditions?: Click here for our General Terms and Conditions.
Where is the Privacy Policy?: Click here for our Privacy Policy.

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