other relevant topics
FAQ
Find frequently asked questions below.
We are regrettably experiencing some customs delays with our orders coming from our warehouse in Amsterdam. Orders being shipped from our South African warehouse are not affected. We apologize for any inconvenience and appreciate your patience.
General
- Where can I change my details?
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You can change your personal details in your G-Star account. After logging in, go to 'My account' to change your personal information.
- My question is not listed here.
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Ask our Customer Services Department any questions that are not answered on the Customer Services pages. Click here for the contact page.
- Where can I find the General Terms and Conditions?
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Click here for our General Terms and Conditions.
- Where is the Privacy Policy?
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Click here for our Privacy Policy.