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Delivery

What are the delivery costs?

The delivery costs for your order are: $11.
Delivery prices may vary during promotions and offers.

What is the delivery time?

Most in-stock items arrive within 2-6 business days after your order is shipped from our warehouse in Amsterdam, the Netherlands. ("Business days" means Monday-Friday, excluding holidays.) Please note that the tracking information will be visible after your order has passed through US customs.

Since delivery timeframes vary depending on destination, the most accurate estimate is provided in the shipping confirmation. The tracking information generally becomes visible 48 hours after you have ordered, though this depends on how fast the order passes through US Customs. Please note: Although we try our best to deliver your items within the estimated time frame, delivery dates are not guaranteed.

Please be aware that dispatch may take longer during SALE.

Where can I receive my order?

Your G-Star Outlet order can be delivered to:

- An address of your choosing, for example your home or work address (no P.O. box) within the US.

Can I choose a delivery address abroad?

No. Deliveries abroad are not available at this time. The delivery address must be in the same country as the Online Store in question.

What if no one is present to receive the delivery?

UPS will try to deliver your package three times. If possible, the UPS courier will deliver the package to one of your neighbours. If the third attempt to deliver your package fails, UPS will leave it at your nearest UPS / Kiala point. Your package will be held there for a period of 14 days.

Unfortunately we do not deliver to Guernsey and Jersey at the moment.

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Reach us

onlineoutlet.us@g-star.com

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